Do you know your printer’s TCO-total cost of ownership?
Most businesses do not know their Total Cost of Ownership (TCO). In fact, there are some printer dealers who want to keep it a dirty little secret. If you were never informed by an honest printer dealer, then you don’t know how much you should be paying.
Cartridge Page Yields
You are not actually getting the specified amount of pages stated on the packaging. Whether its for ink or laser toner cartridges, page yields are measured using a standardized test protocol developed by the ISO (International Standards Organization). These vigorous tests are implemented to figure out the amount of pages the cartridges would yield.
What you may not know is that, these tests are only allowing 5 percent of coverage per page. Your actual page coverage will vary significantly from that figure, since the ISO yield figures are meant to be used as a benchmark, not as an absolute reference. In short, you are actually getting shorted, or at least misinformed.
With small office/home office printers (SOHO) , there are maintenance kits that users are able to use at intervals to make sure that the device can stay in good condition. Components such as drums, fusers, imaging belts and other components need to be replaced after a fixed number of prints, and all of these add into the overall TCO.
When you purchase a SOHO printer, you are only supplied with a starter toner cartridge. This starter cartridge is usually a quarter to half way filled compared to a full toner cartridge. You’ll probably be surprised at how quickly you ran out of toner. Once you decide to go get a replacement, you’ll be stunned to find that a replacement toner is almost the price of what you paid for your printer, if not more!
Eventually, after thousands of pages of printing or even under normal wear and tear conditions, parts will be worn down and toners will be depleted. The cost associated to fix a SoHo printer is so high, that it’s better to just purchase a new one.
Commercial Printers are a different story, they are a better investment and offer a lower overall TCO. As parts get worn down and toner cartridges need to be replaced, having a maintenance agreement can give you real value and the opportunity and will decrease your TCO.
It is actually very cost effective and beneficial to enter into a maintenance agreement. Maintenance agreements typically includes replacement toner, drum, parts, and even labor! For as little as .004 cents per page, you can have peace of mind and save money!