The health and safety of our customers, suppliers, and employees are of paramount importance. We are actively monitoring all developments related to COVID-19 (coronavirus) and taking the necessary actions to ensure we continue to meet your business needs in a timely and safe manner.
Innovative remains operational, and our warehouse, transportation and service teams have the tools needed to safely continue deliveries and services to you. Innovative’s logistics, distribution and service operations fall within current U.S. guidance on “essential critical infrastructure workforce.” We have asked all Innovative office employees to work from home and they are fully equipped to support you remotely. Our team is dedicated to continuing to provide products and services including operational supplies and hardware for network infrastructure and maintenance.
All Innovative employees – whether they meet face-to-face with customers or are office and warehouse-based – have been well-instructed on practicing personal hygiene recommendations in accordance with the Centers for Disease Control and Prevention and the World Health Organization guidelines. This includes things like social distancing and basic hygiene practices that can keep employees safe in a variety of environments. Please know that our employees are taking the necessary precautions at all times to protect your business and your employees.
If you have questions, please contact your Innovative Sales or Customer Service team at 410-766-0200 or email us here
At Innovative, we are dedicated to providing best-in-class service aligned with our Customer Focus, Operational Excellence, and Integrity values. We continue to have a team of the most experienced and qualified Sales, Technicians, Customer Service, and Operations professionals ready to partner with you to maintain business-as-usual throughout this challenging time
